hid.n is committed to providing an accessible online experience for all customers, including people with disabilities.
We are actively working to improve the accessibility and usability of hidn.jp and use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as our technical target where reasonably applicable.
Need assistance?
If you have difficulty using any part of this website or need help placing an order, accessing product information, scheduling a showroom visit, or using another service, please email info@hidn.jp or use our contact page. We will make reasonable efforts to provide the information, product, or service through an accessible alternative.
Accessibility feedback
If you encounter an accessibility barrier, please tell us which page or feature caused the problem and, if helpful, the browser or assistive technology you were using. We use accessibility feedback to prioritize improvements.
Ongoing improvements
Accessibility is an ongoing process. We periodically review storefront content, navigation, forms, shopping interactions, images, and third-party integrations and make updates as issues are identified.
Last updated: September 14, 2026.